'just put it in ChatGPT': the workers who lost their jobs to AI

2025-05-3116:194414www.theguardian.com

From a radio host replaced by avatars to a comic artist whose drawings have been copied by Midjourney, how does it feel to be replaced by a bot?

Mateusz Demski, 31, journalist, Kraków, Poland

I’ve been a freelance journalist for 10 years, usually writing for magazines and websites about cinema. I presented a morning show on Radio Kraków twice a week for about two years. It was only one part of my work, but I really enjoyed it. It was about culture and cinema, and featured a range of people, from artists to activists. I remember interviewing Ukrainians about the Russian invasion for the first programme I presented, back in 2022.

I was let go in August 2024, alongside a dozen co-workers who were also part-time. We were told the radio station was having financial problems. I was relatively OK with it, as I had other income streams. But a few months later I heard that Radio Kraków was launching programmes hosted by three AI characters. Each had AI-generated photographs, a biography and a specific personality. They called it an “experiment” aimed at younger audiences.

One of the first shows they did was a live “interview” with Polish poet Wisława Szymborska, winner of the 1996 Nobel prize for literature, who had died 12 years earlier. What are the ethics of using the likeness of a dead person? Szymborska is a symbol of Polish intellectual culture, so it caused outrage. I couldn’t understand it: radio is created by people for other people. We cannot replace our experiences, emotions or voices with avatars.

One of my colleagues who was laid off is queer. One of the new AI avatars was called Alex, a non-binary student and a “specialist” in queer subjects. In Poland, we are still fighting for queer rights, and as journalists it’s incumbent on us to have real representation when reporting on this. For my colleague and the LGBTQ+ community, it was shocking and damaging to hear their lived experience and knowledge being imitated by AI.

Some of us who had been laid off started a petition against the station, calling for regulation and to get the AI shows taken off air. We got tens of thousands of people to sign – actors, journalists, artists, but also listeners. Hundreds of young people didn’t want to listen to an AI show.

The station has since scrapped the avatars, largely because of the success of our campaign. It’s now student-run. The station claim this is about offering mentorship, but it’s also a cheaper alternative to hiring qualified journalists. I guess it’s better than AI, though.

There are still no clear regulations covering its use in Poland. I’m not campaigning for regulation because I lost my job to AI: I’m campaigning because I’m worried about the ethics of all of this; about misinformation and deceiving listeners.I’m a realist – I’m not completely against AI. I think it can be used responsibly to do the boring bits of our job. But we can’t substitute complex thinking with machines. AI can’t replace our curiosity, creativity or emotional intelligence.

‘Even those who’ve kept their jobs have had their wages reduced’

Lina Meilina, 30, illustrator, Bandung, Indonesia

Lina Meilina, an Illustrator in Bandung, Indonesia, sitting at a table with a notebook in front of her
Lina Meilina: ‘Since AI took off, my workload has plummeted.’ Photograph: Muhammad Fadli/The Guardian

I’ve been drawing and painting since I was a kid. Even in kindergarten, I was doodling. By elementary school I was drawing comics and my teachers knew I had potential. I have strict, traditional parents who told me art wouldn’t make me any money, but I wanted to follow my dreams. Now I make anime-style illustrations, and most of my income comes from commissions: I draw bespoke characters for clients, and also create my own.

Even before AI tools arrived, it wasn’t easy. Indonesia doesn’t take artists seriously and copyright laws are weak. I’ve seen people steal my work and put it on merch to sell on retail websites such as AliExpress. I have to get them taken down myself, screenshotting pages one by one to report them to the site’s admin. Now, AI makes it harder to prove ownership, because it can take your art and make slight changes, so it’s not a direct copy.

I first learned about generative AI a few years ago, watching a YouTuber introduce viewers to the software Midjourney, which generates images based on prompts. He asked the program to produce an image in the style of comic book artist Alex Ross. The finished work was good, with Ross’s distinctive hyper-realistic style and colour palette. I remember thinking, “Oh shit, this is going to be a disaster.”

Since last year, when AI really took off, my workload has plummeted. I used to get up to 15 commissions a month; now I get around five. People can take your art and feed it into an AI program to create work. A follower of mine recently used AI to portray my characters doing something inappropriate. I tried to report it, but the platform said it didn’t violate its copyright policy.

One of the main platforms freelance artists use to get work recently launched a campaign called “Nobody cares if you use AI”, encouraging clients and artists to embrace AI tools. Well, I care, as do a lot of my colleagues.

Even the Indonesian government is using AI art: they recently released a video promoting a scheme that provides free lunches for students. It’s a great initiative, but it breaks my heart that they used AI instead of commissioning a talented Indonesian artist.

I used to work in a small studio as a storyboard artist for TV commercials. Since AI appeared, I’ve seen colleagues lose jobs because companies are using Midjourney. Even those who’ve kept their jobs have had their wages reduced – and pay in south-east Asia is already low.

Maybe my mum was right that I shouldn’t be an artist. I’ve had to look for other sources of income – at the moment, I make cosplay props on commission. I love illustrating, but if I keep losing clients because of AI, I’ll probably go into  prop-making full-time.

‘I feel devastated for the younger generation – it’s taking all the creative jobs’

Annabel Beales, 49, copywriter, Southampton, UK

Annabel Beales, a former copywriter for a garden centre, who lost her job after her role was replaced by AI, at home in Southampton, Hampshire, United Kingdom
Annabel Beales: ‘Losing my dream job was devastating.’ Photograph: Peter Flude/The Guardian

I landed my dream job in 2023, writing content for a garden centre. I mostly did search engine optimisation, and wrote gardening tips for their magazine and blog. My colleagues were friendly and the hours were flexible.

I’ve always loved reading and writing. I was brought up on a farm with no television, so I was always at the library, reading Judy Blume books. If I didn’t like the ending, I would rewrite it. But I never thought then that I could pursue writing as a career: where I’m from, it was hard to break into anything creative – people either worked as nurses or at the local car manufacturer. Even though I wanted to be a writer, my mum had always told me to have a back-up plan.

Copywriting didn’t come to me straight away, so I did secretarial work for years, and admin roles in the public sector. I’d heard of some friends who needed a copywriter for their businesses, and I was interested in writing professionally, so I enrolled on an online course. It cost a month’s wages and took eight months to complete, but I enjoyed the creativity.

I got the gardening centre job a few months later. I’d interview different experts to write blogs on topics such as growing potatoes or planting trees. I threw myself into it and passed my probation.

Around eight months in, I noticed I was getting less work. One day, I overheard my boss saying to a colleague, “Just put it in ChatGPT.” The marketing department started to use it more often to write their blogs, and they were just asking me to proofread. I remember walking around the company’s beautiful gardens with my manager and asking him if AI would replace me, and he stressed that my job was safe.

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Six weeks later, I was called to a meeting with HR. They told me they were letting me go immediately. It was just before Christmas. Thankfully, I got a temp role doing admin work in January, but going back to that after having my dream writing job was devastating.

The company’s website is sad to see now. It’s all AI-generated and factual – there’s no substance, or sense of actually enjoying gardening. AI scares the hell out of me. I feel devastated for the younger generation – it’s taking all the creative jobs.

I’m now a PA in cancer research in the university sector. I feel more settled, but I regret going into copywriting. I got the job at the gardening centre at a time when my mum was terminally ill. I remember asking her whether I should take it, as it would mean I wouldn’t be able to spend as much time with her. She told me to follow my dreams and go for it. I thought I’d be there for years, working as a copywriter until I retired. Looking back, I wish I had spent more time with my mum instead.

‘Listening to a series I’d recorded, I heard my character say a line – but it wasn’t my voice’

Richie Tavake, 31, voice actor, San Francisco, US

Headshot of Richie Tavake, voice actor, San Francisco, US, standing with a mic in front of him
Richie Tavake: ‘When characters are voiced well, people relate to them.’ Photograph: Cayce Clifford/The Guardian

I’ve spent 10 years training to be a voice actor. It takes skill it’s my job to bring honesty to the story I tell. I recently played the main character, Jessie, in a survival video game. Jessie crash-lands on a snowy mountain – as his voice, I have to consider whether he’s injured, how he feels and the shock he’s in.

My mum encouraged me to try acting classes while I was at university, as it was something I had always talked about doing. Immediately, I was hooked, and after a few semesters I decided to pursue it professionally. I started training seriously while taking customer service jobs to support myself. My first gig in a professional studio was an Animal Farm audio drama in 2023, in which I played Napoleon. It was a great experience to get mic’d up and perform with a whole cast.

The effect of generative AI in my industry is something I’ve felt personally. Recently, I was listening to an audio drama series I’d recorded and heard my character say a line, but it wasn’t my voice. I hadn’t recorded that section. I contacted the producer, who told me he had input my voice into AI software to say the extra line. But he hadn’t asked my permission. I later found out he had uploaded my voice to a platform, allowing other producers to access it. I requested its removal, but it took me a week, and I had to speak to five people to get it done.

The Screen Actors Guild, SAG-AFTRA, began a strike last year against certain major video games studios because voice actors were unhappy with the lack of protections against AI. Developers can record actors, then AI can use those initial chunks of audio to generate further recordings. Actors don’t get paid for any of the extra AI-generated stuff, and they lose their jobs. I’ve seen it happen.

One client told me straight out that they have started using generative AI for their voices because it’s faster. But when characters are written and voiced well, people relate to them. Take Batman, who was voiced by the late Kevin Conroy in the animated series. People appreciated his work because he brought the character to life. When done right, people will value it and pay money for it.

There is also the issue of diversity. I’m American-Samoan and I wouldn’t be happy to hear a Samoan voice generated by AI – it could be inaccurate and even offensive. It’s just a bunch of numbers and words imitating a culture I was brought up in. A great example of this is Ghost of Tsushima, a video game that’s based in Japan. All the cast were of Japanese heritage: they were in tune with the culture and they brought so much honesty to the story. AI can’t replicate that. It’s a machine; it doesn’t have that background and it never will.

‘I never anticipated they’d get rid of me

Jadun Sykes, 28, graphic designer, Wakefield, UK

Jadun Sykes, graphic designer, Wakefield, UK, siting at a desk in front of a computer screen
Jadun Sykes: ‘My advice? Learn as many skills as possible.’ Photograph: courtesy of Jadun Sykes

As a kid I was always arty – sketching, making Play-Doh sculptures. I studied game design and art at college, and went down an Adobe Photoshop rabbit hole. It was fun and I was good at it, so I decided to turn it into a career, starting at the company when I was 21. They sell a platform that creates landing pages and email layouts. I’d design the templates and do bespoke work for clients.

When generative AI came along, the company was very vocal about using it as a tool to help clients get creative. As a company that sells digital automation, developments in AI fit them well. I knew they were introducing it to do things like writing emails and generating images, but I never anticipated they’d get rid of me: I’d been there six years and was their only graphic designer. My redundancy came totally out of the blue. One day, HR told me my role was no longer required as much of my work was being replaced by AI.

I made a YouTube video about my experience. It went viral and I received hundreds of responses from graphic designers in the same boat, which made me realise I’m not the only victim – it’s happening globally, and it takes a huge mental toll. I went to college, I studied, I did six years of work. Was it all for nothing?

After I was let go, I spent months looking for a job. I didn’t find work in graphic design, but did get a job as a content creator at a PC manufacturer. I make videos of the production line, interview staff members and do some social media. I’m not worried here: my employers don’t agree with replacing human roles with AI. I may use it to edit pictures but only to enhance something a human created – say, to remove cables in the back of a product image. We would never post an image entirely generated by AI, which is what my old company is doing. My advice to every graphic designer is to learn as many skills as possible. You have to be prepared.


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Comments

  • By pdfernhout 2025-05-3117:021 reply

    What I put together circa 2010 is becoming more and more relevant: https://pdfernhout.net/beyond-a-jobless-recovery-knol.html "This article explores the issue of a "Jobless Recovery" mainly from a heterodox economic perspective. It emphasizes the implications of ideas by Marshall Brain and others that improvements in robotics, automation, design, and voluntary social networks are fundamentally changing the structure of the economic landscape. It outlines towards the end four major alternatives to mainstream economic practice (a basic income, a gift economy, stronger local subsistence economies, and resource-based planning). These alternatives could be used in combination to address what, even as far back as 1964, has been described as a breaking "income-through-jobs link". This link between jobs and income is breaking because of the declining value of most paid human labor relative to capital investments in automation and better design. Or, as is now the case, the value of paid human labor like at some newspapers or universities is also declining relative to the output of voluntary social networks such as for digital content production (like represented by this document). It is suggested that we will need to fundamentally reevaluate our economic theories and practices to adjust to these new realities emerging from exponential trends in technology and society."

    • By fallinditch 2025-05-3120:34

      Thanks for the link, I will dive into it later. Your description of local subsistence economies sounds like CED, community economic development, which I think could become extremely relevant.

      We need to support and train and find the social entrepreneurs who will pioneer and grow these economic alternatives.

  • By up-n-atom 2025-05-3117:063 reply

    It’s far more bleak, what about the jobs that aren’t given? And the big unknown? Is this all just a fad? Who’s next on the chopping block? Etc.

    • By vunderba 2025-05-3119:411 reply

      I've said it before but one market that gets hit hard is the gig economy. The quality of generative AI may not be professional level, but it presents an easy drop-in replacement for one-off tasks that people previously outsourced to platforms like Fiverr (voiceovers, logo design, clip art, copy editing, translation, etc).

      • By Velorivox 2025-05-3122:49

        I believe there is nuance here. Something akin to the 'last mile' problem in delivery exists in these realms as well — AI can get close, and usually even complete the task when the artifact is not the end product — but in cases where one does care about selling the output to others, AI can result in more gig work, not less.

        For example, many games that previously had no voice at all can now take a low-cost crack at voiceovers and, if it works, get professional VAs. Similarly people who would otherwise waste a long time in a back and forth can send AI generated concept art directly to a 3d modeler to model and rig. This reduces the risk of the transaction (will I get what I actually want?) significantly for these jobs.

        However, as with any other technological leverage, it will exacerbate the power law distribution. Once you know what you're getting and that it will be worth it, you're much more likely to hire better professionals and pay them more.

    • By squidbeak 2025-05-3120:492 reply

      Why would it be a fad if LLMs can do the work? They'll always be cheaper than human labor.

      • By up-n-atom 2025-06-0119:46

        Humans have guns. You must have been noticing the crime uptake everywhere. This is no coincidence and it’ll get worse and never better until the system is derailed. Not to say society will not change its viewpoint on human appreciation and humility, similarly in Japan where manmade has a greater appeal and respect for the sacrifice for one’s art.

        We’re not enslaved to the system but to our own desire for accomplishment. Being lazy for a day is fine but being lazy for life isn’t sustainable. There are only two avenues adulting humans can take, it’s either work (crime included) or substance abuse (drugs & alcohol).

      • By devoutsalsa 2025-05-3122:362 reply

        Would you hire someone known to be a hallucinating liar?

        • By A4ET8a8uTh0_v2 2025-05-3122:49

          It is not intended as a wordplay, but if they are delusional, are they really a liar? I think our language may need to evolve a little, because we keep building new language of llms by anthropomorphizing them. They hallucinate. They lie. It is thinking.

          The worst part is that the imprecise language is here to stay the same way cyber came to mean something very different. So we are likely stuck with AI, hallucinations and all that silliness.

          And besides, corps have a record of hiring liars, delusional people and anything in between so the analogy breaks on every level anyway.

    • By ivape 2025-05-3119:341 reply

      "... what about the jobs that aren’t given?"

      I guess I would have had to have paid a CGI studio to have made this for me once upon a time:

      https://streamable.com/xsiip5

      Or at least a freelancer. So that's one person that's out of a job. That took about 5 minutes with Google Whisk. In fact, if you know a thing or two about 3D/compositing, let me know how much time and effort this would have cost in 2018 please.

      • By Aliabid94 2025-05-3123:001 reply

        Was there any trade off using AI? Like limit in customizability due to using prompts that would not be the case if you hired someone.

        Output video looks very cool

        • By ivape 2025-06-010:49

          The trade off was I had to work with just describing it via text, but I suppose I would have had to describe it via text to a freelancer also and hope they get it. This will only get better is my point. I shouldn’t be able to get this kind of output without a professionals help.

  • By sandspar 2025-06-011:311 reply

    I suppose you could do a mirror article: "The millions of people who gained access to a graphic designer, audiobook narrator, copywriter, and illustrator - for $30 a month."

    • By pdfernhout 2025-06-0114:49

      Indeed; good point! And how will all that play out? Better communications or more schlock to wade through on the internet? Or both?

      As a historical analogy, a lot of telephone switchboard operators lost their jobs with the beginning of direct dialing with better telephone switching -- and direct dialing presumably is preferred by most people than having to talk with a person before their calls go through. Although something was also lost in that telephone operators also had a broader informal social role in a community (including as a gossip) and also informally coordinated some emergency services (judging from old-time movies).

      Related: https://www.bbntimes.com/society/telephone-operators-the-eli... "As late as 1950, there were about 350,000 women working as switchboard operators working for phone company, and maybe another million working as switchboard operators at offices, factories, hotels, and apartments. Roughly one of every 13 working women was a switchboard operator. Of course, now the number of switchboard operators is nearly zero. The example is often given to point out that in a dynamic economy, even when hundreds of thousands of jobs are “lost,” workers do manage to transition to new jobs. But that basic story lacks detail. James Feigenbaum and Daniel P. Gross have been digging into two aspects: 1) What happened to the women who were displaced from switchboard operator jobs; and 2) for AT&T, what determined the speed and timing of investing in automation to replace switchboard operators? ... The effect of this shock on incumbent operators was to dispossess many of their jobs and careers: telephone operators in cities with cutovers were less likely to be in the same job the next decade we observe them, less likely to be working at all, and conditional on working were more likely to be in lower-paying occupations. In contrast, however, automation did not reduce employment rates in subsequent cohorts of young women, who found work in other sectors—including jobs with similar demographics and wages (such as typists and secretaries), and some with lower wages (such as food service workers)."

      So, it sounds like the next generation who pursued different careers did OK even if the displaced generation did worse?

      One difference though is that switchboard operator was a relatively recently introduced job in the past century given telephones are a recent invention. People have been writing/thinking, speaking/acting, and painting/drawing/art-ing essentially since there were people (essentially the jobs in the article being replaced).

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