Waymo is asking DoorDash drivers to shut the doors of its self-driving cars

2026-02-135:103117techcrunch.com

If a passenger accidentally leaves a Waymo door open, the vehicle can get stuck in place.

It still feels like a technological marvel: Waymo’s autonomous cars are now transporting passengers across six cities. Alas, this driverless future comes with its own set of problems. These vehicles can be rendered inert if a passenger accidentally leaves the door open.

According to a Reddit post, one DoorDash driver discovered this issue when an odd request appeared in their queue. Instead of making a delivery, the driver was offered $6.25 to drive less than one mile to a Waymo vehicle and close its door. After “verified completion,” they would get an extra $5.

“You actually ‘door’ dashed,” one commenter noted.

Image Credits:Reddit (opens in a new window)

It seems too ironic to be real. Waymo vehicles represent technological breakthroughs that once seemed unfathomable. The Alphabet-owned company just raised $16 billion to take its driverless cars international!

But Waymo and DoorDash confirmed to TechCrunch that this Reddit post is legitimate. This is, in fact, a real problem.

“Waymo is currently running a pilot program in Atlanta to enhance its AV fleet efficiency. In the rare event a vehicle door is left ajar, preventing the car from departing, nearby Dashers are notified, allowing Waymo to get its vehicles back on the road quickly,” Waymo and DoorDash said in a joint response. (The door-closing partnership, which began earlier this year, is just one facet of Waymo and DoorDash’s broader relationship. In October, the companies launched an autonomous delivery service in Phoenix, where Waymo vehicles deliver food and groceries to DoorDash customers.)

If a Waymo door is left open, it’s worth it to the company to pay someone to close it — the car cannot complete any more rides if it’s left immobile. Not to mention, an unmoving car could block the flow of traffic.

Techcrunch event

Boston, MA | June 23, 2026

This isn’t the first time Waymo has enlisted help with its door troubles. In Los Angeles, Waymo works with Honk, an app that’s like Uber for towing services. According to reports, Honk users in L.A. have been offered up to $24 to close a Waymo door — more than double what Atlanta DoorDash drivers receive.

The company noted that Waymo’s future vehicles will have automated door closures. But for now, gig workers are Waymo’s best bet.


Read the original article

Comments

  • By miohtama 2026-02-135:482 reply

    Sounds like something that engineers can solve near them and good findings of field testing.

    • By avree 2026-02-137:161 reply

      The only way a door gets left open is if someone orders a ride and leaves it open. That person is charged a fee, which pays for the Doordash person - which is cheaper than installing motors/automatic doors in every ride. And, there's good availability of Doordash (or Uber Eats, etc.) drivers in every market Waymo is in right now.

      Seems like a pretty good solution, honestly.

      • By Ekaros 2026-02-137:471 reply

        Why isn't the loud audible warning? Maybe send notification? It seems insane to charge for this instead of adding big flashing warning light for example.

        • By avree 2026-02-138:49

          The car announces on the outside speaker that the door isn't closed, turns its hazard lights on, and they send an app notification. Some people will still miss all of the above, or ignore it. Sometimes the seatbelt is jammed and stops the door from closing, and they assume the car is 'wrong' and walk off. There will always be edge cases, you build operational policies like the doordash one to cover them.

    • By hulitu 2026-02-136:222 reply

      It is already solved. But motors are expensive and the safety software also.

      • By nottorp 2026-02-137:41

        Might be cheaper to stick to DoorDash than replace doors when the "safety software" keeps the customers locked inside the car.

      • By SkyPuncher 2026-02-137:452 reply

        I don't think it's terribly expensive or difficult. Many modern vehicles have power lift gates. Minivans have had power sliding doors for ages.

        Yes, it has cost, but this is a solved problem.

  • By BugsJustFindMe 2026-02-139:151 reply

    They could solve this in software by accelerating backwards and then hitting the brake.

    • By vrighter 2026-02-1311:421 reply

      or just do a burnout forward.

      • By BugsJustFindMe 2026-02-1321:452 reply

        I considered this, but actually it's a bad strategy if the door is only slightly ajar and not all the way open. The nice thing about my approach is that it works no matter what. Obviously even better if the vehicle can rapidly change from reverse to drive instead of merely slamming the brake.

        • By vrighter 2026-02-1613:551 reply

          I've thought about this further. You said it's even better if the vehicle can rapidly change from reverse to drive.

          More generally, the bigger the acceleration in the forward direction, the better.

          So the best solution is to reverse and crash into a wall. It would bring your speed to 0 almost instantly. Meaning the acceleration would depend on how big your inertia is, not how powerful your brakes are (and the limits of your tyres' traction).

          • By BugsJustFindMe 2026-02-1618:501 reply

            Well yes, obviously, but then we need to balance the cost of closing the door against the cost of repairing the car. And also what if there isn't a convenient wall nearby? :)

            • By vrighter 2026-02-1719:251 reply

              eh... they're insured. If lacking a convenient wall, the car behind them will do almost as well

              • By BugsJustFindMe 2026-02-1721:57

                I kinda expect Google to have their own internal insurance company.

        • By vrighter 2026-02-169:55

          I hadn't thought of that. Yes your strategy works more reliably.

HackerNews