Please don't do this here.

It makes you wonder whether they use the app themselves...

Why sell tickets then? :)

Cookie popup keeps popping up if I allow only necessary cookies on an article about frustrating interactions with technology. (FF on Android)

This investigation is about them defrauding the government, not their customers.

Them (allegedly) having it both ways is very cynical, but entirely predictable. It's utterly amazing someone believed a service like health-care should be driven by profit to ensure the best outcomes.