What would be the use case for that? Do people really (want to) manage their RSVP in that much detail?

People care about the tools they are using a lot and spend a great deal of time on finding the perfect knife, the perfect editor, the perfect scissors.

I don't have any insights into how the company is doing, I'm just going by the sample set of people around me or things I read.

I'm a fan of indie software and native apps but I know zero people in the past 10 years that switched to ST. I know plenty of people of people who switched to Vscode and all the other free or paid competitors. It's probably enough to sustain a small company, and not everyone has to strive for a monopoly. But I wouldn't call that thriving.

They didn’t “solve” it, otherwise it would be a thriving editor that everyone would be using.

In reality 70% of the people I see are using Cursor (Subscription), Vscode (Free) or some JetBrains products (Subscription). I only know of some people including myself that have ST for opening large files, where performance matters.

Just to balance the negative comments: I'm in the same boat, I'm paying yearly and I never had to use any support and things also never broke for me.