There are plenty of ground breaking apps but they aren't making billions of advertising revenue, nor do they have large numbers. I honestly think torrent applications (and most peer to peer type of stuff) are very cool and very useful for small-medium groups but it'll never scale to a billion user thing.

Do agree it's a weird metric to have, but can't think of a better one outside of "business" but that still seems like a poor rubric because the vast majority of people care about things that aren't businesses and if this "life altering" technology basically amounts to creating digital slaves then maybe we as a species shouldn't explore the stars.

Businesses likely don't know a better way because the person selling them software doesn't want them to use an open and federated technology. They want the business to use Slack, with a SalesForce CRM, and then add a JIRA workflow to top it off.

Most of the time it's simply not being aware of what's out there or just showing them a different work flow.

Corporations have really hammered in the propaganda haven't they? They idea that a trillion dollar corporation can't have good support because they're just greedy and don't want to hire workers needs to be reinstated every moment.

No, what they are describing is workplace democracy:

https://en.wikipedia.org/wiki/Workplace_democracy

I agree; it's poor writing that leads to poor arguments. If readers discard your argument, then you weren't making a good argument.