Kevo app shutdown

2025-09-2222:07133121www.kwikset.com

After more than a decade of service, as of November 14, 2025 the Kevo app and web portal will no longer be available. ASSA ABLOY Americas Residential Inc. (“ASSA ABLOY”, “we” and “us”), which is the…

After more than a decade of service, as of November 14, 2025 the Kevo app and web portal will no longer be available.

ASSA ABLOY Americas Residential Inc. (“ASSA ABLOY”, “we” and “us”), which is the successor to the company that previously marketed Kwikset Kevo, Weiser Kevo and Baldwin Evolved smart door locks, will cease supporting your Kevo lock’s remote functionality.

Locks Affected (All Generations): Kevo, Kevo Convert, Kevo Plus, Baldwin Evolved

Brands Affected: Kwikset, Weiser, Baldwin

Impact

  • Users can no longer open/close or manage their door lock via the mobile app or web portal.

Not Impacted

  • Physical Key, users will be able to unlock or lock the deadbolt with the physical key
  • Key FOB, users will be able to unlock or lock the deadbolt with the Key FOB

Required User Action

Prepare in advance for the Kevo app shutdown.  Ensure that you have the physical key or key fob to unlock and lock the door moving forward or you can redeem the unique promotional offer that existing Kevo users received via e-mail and replace the Kevo deadbolt entirely.

Replacement Door Lock Discount

To help make this transition easier, we’re offering our steepest discounts ever on trusted smart lock replacements, available exclusively to Kevo users.

 (United States Only)

Offers will be fulfilled by our partners at Level, a fellow ASSA ABLOY brand.  Your orders will be securely processed and shipped through Level’s website.

Available options include:

  • $80 off Kwikset Halo Keypad Wi-Fi Smart Lock
  • $130 off Level Lock+ 
How to Redeem

How to Redeem

How to Redeem
  1. Use the following link to visit

    www.level.co/kevo

  2. Choose the replacement deadbolt that is right for you
  3. Enter your unique promotional code at checkout
  • Your unique promotional code was sent to your registered Kevo e-mail address, notifying you of the Kevo app shutdown

The above offer is final, and no other offers will ensue with respect to the loss of remote functionality of your Kevo door lock.  This offer will expire December 14, 2025.

(Canada Only)

Orders will be securely processed and shipped through Weiser’s customer service team. Available options include: - $89 (CDN) off Weiser Halo Keypad Wi-Fi Smart Lock  

How to Redeem

How to Redeem 1. Call our Weiser customer service team: 1-800-501-9471 2. Ask the service team member about claiming your Kevo replacement offer 3. Provide your unique promo code o Your unique promotional code was sent to your registered Kevo e-mail address, notifying you of the Kevo app shutdown

These offers are made in connection with the Kevo app shutdown; and available through December 14, 2025—without further extension.


Read the original article

Comments

  • By jakedata 2025-09-231:223 reply

    "ends support for smartphone enabled"...

    If anyone thought for one second that any device which requires external "cloud" support would continue work beyond what is convenient/profitable for the provider then I have a wifi-only dishwasher to sell you. No, really - please buy it from me.

    • By theamk 2025-09-231:542 reply

      it's worse than that - those locks are bluetooth-based, so they don't care about the cloud.

      What happened is that they are disabling the app, so it is no longer usable.

      • By gblargg 2025-09-232:472 reply

        So many of the smart apps won't even launch without an Internet connection (i.e. connection to their cloud services), even if you just want to control local Bluetooth devices.

        • By m463 2025-09-2318:50

          friend got a canon camera. you can install the canon app to use bluetooth/wifi to transfer the photos to the phone. At some point the app went from thre app allowing limited permissions to insert into camera roll, to full permissions to access all photos on the phone.

        • By thrashwerk 2025-09-2313:452 reply

          I hate that.

          I recently bought a G-Shock watch, it can connect to your phone via Bluetooth, it was a selling point but may be convenient to sync the time with a quick connection.

          First, the G-Shock app displayed a prompt that it won't work with animations turned off which is just baffling. I have them disabled in Android settings under accessibility options because I find them frivolous.

          Then with the animations enabled the G-Shock app says that it's EOL since mid 2023, now CASIO WATCHES app is for everything.

          Install CASIO WATCHES, doesn't complain about animations being disabled which is an improvement but then when I want to add a watch it says I need an account.

          Two local devices connecting via Bluetooth need a goddamn online account! Uninstalled that shit immediately.

          I don't regret the purchase, I like the watch and it works perfectly without any connection crap but boy is all this online nonsense annoying.

          • By Borealid 2025-09-2313:55

            There is an open-source app ("Casio G-Shock Smart Sync") for syncing time with g-shock BLE watches.

            Some of them are also compatible with Gadgetbridge (also OSS, but much richer in functionality).

          • By m463 2025-09-2318:511 reply

            Bought a garmin watch. You can use it entirely offline. It is a refreshing alternative to all other watches.

            That said, they are putting some functions behind the garmin connect app, which is troubling.

            • By haltcatchfire 2025-09-2411:41

              Even worse is that they are pushing their subscription service now, Connect Plus…

      • By flyinglizard 2025-09-234:425 reply

        Apps require constant maintenance. If you just leave an app in Play Store or App Store and don’t touch it for a while, in couple of years it will be gone. Compliance requirements, obsolete APIs, forceful upgrades by the Apple/Google all see to that.

        That means you need to keep the app project updated and all dependencies in reasonable form. It’s not outlandish if you are a big company but as someone who oversaw the development of platforms where you had apps dedicated to hardware - it definitely takes effort. I can understand why companies want to cut loose ends here.

        • By vrighter 2025-09-2310:04

          they don't require constant maintenance. They are forced to receive constant maintenance. Ex if you don't release updates, you get delisted. But you wrote a calculator app. What updates and maintenance does it require that wasn't forced on you by google/apple by changing out the os from under you, or simply because they feel like it?

        • By wobfan 2025-09-2313:56

          This is wrong. Yes, they require constant maintenance. But that maintenance is pretty limited in scope, if it is required even. All they have to do is to push some updates once or twice a year at max, and maybe update the usage of some APIs. It's not like these companies can't do it. In the grand scheme they wouldn't even notice it if one of their developers would do that.

          It's that they just don't want to. They're greedy as hell, and they don't care about you.

          Even if it would be too much work at one point, e.g. if Apple would finally update their Bluetooth stack more often then every 10 years, and the API completely changes. Why not just open source the whole app, or at least their interface so independent developers could develop something so not all of their products need to go into the waste? Because even in this hypothetical scenario, one thing holds true: They're greedy and they don't care about you.

        • By noodletheworld 2025-09-237:191 reply

          I unironically look forward to the world where this is solved by unsupervised AI agents incrementally upgrade these apps to keep them evergreen...

          ...and the Lovecraftian gradual drift as incremental recursive hallucinations turn them into still... mostly working... strange little app-like-bundles of Something Weird.

          • By pavel_lishin 2025-09-2313:081 reply

            I don't know why I have to take a selfie of myself to start my washing machine. I also don't know why it requires me to stare at it for 30 seconds afterward, or the machine shuts off. The face is my own, for the first 15 seconds or so, but then it's not. I've checked, it's a pixel perfect copy, it's not being slowly adjusted as I watch it, but for the rest of the day, the face I see in the mirror isn't my own, either.

            But my laundry has never smelled so fresh.

            • By jmhammond 2025-09-2317:00

              This made my day. Thank you for this Lovecraftian horror!

        • By bmandale 2025-09-235:00

          On the other hand, if someone searches "appname apk", they will be able to download it forever, and install it for another year (thanks google!).

        • By dylan604 2025-09-234:58

          just yet another example of dying companies could be heroes by releasing their code to the public

    • By com2kid 2025-09-234:371 reply

      My Lockly lock supports a complete offline setup, no phone required to register finger prints or setup PIN codes. I believe I can even turn off the BT completely if I so desire.

      It is just exactly smart enough for my liking.

      • By dsr_ 2025-09-2312:491 reply

        My house lock doesn't have an online mode. It has to be programmed by visiting physically, unlocking it, and then you have to stand there and touch it for a while in order to remove or activate a code. In other words, it only supports two features that a keyed lock doesn't:

        1. a keyholder can't lose/forget the key 2. keys can be disabled without the expense of replacing the whole lock core

        Since the purpose of a house lock is entirely a cultural/legal signal (you are allowed to come in / you do not have authority to come in) rather than security (if you are willing to damage the house, you can definitely enter), this is the perfect "smartness" for me.

        • By com2kid 2025-09-2320:17

          The lockly model I have is the same, no cloud features.

          You can configure it using the keypad or using an app over BT, that is the primary difference between it and a completely self contained device.

    • By mingus88 2025-09-231:531 reply

      It depends. According to the link this lock was supported for over ten years, and the landscape for this type of device was pretty Wild West back then. There are a lot of devices that never even got that much support.

      Today, give me any HomeKit supported device and I’m satisfied it will work for as long as I need it to without some dodgy 3rd party app siphoning my data.

      And let’s be honest, if you were buying fridges or washing machines based on WiFi features that’s on you. Locks and lights have legitimate uses for remote control and always have.

      • By itake 2025-09-232:322 reply

        > And let’s be honest, if you were buying fridges or washing machines based on WiFi features that’s on you.

        I don't understand what you mean by this? My clothes will smell really bad if I leave them in the washer wet. If the appliance has a leak, I need to be nearby to remediate. Thus its not safe for me to start the appliance before I leave for 8+ hours.

        If I can remotely start my washing machine, just prior to me arriving home, I can move the clothes to the dryer.

        • By kikkia 2025-09-233:481 reply

          Don't most washers and dryers have timed start like dishwashers do? I always remember mine having pictures like that but maybe that's just not a common thing

          • By Polizeiposaune 2025-09-234:301 reply

            Delayed start is common for washers but not for clothes dryers (as you really don't want wet laundry just sitting there in the appliance for hours..)

            • By EmptyCoffeeCup 2025-09-238:531 reply

              Pretty common in dryers as well.

              They turn over and blow cold air periodically to prevent them getting stinky.

              • By vrighter 2025-09-2310:063 reply

                but why???? If i have already gotten off my ass to go throw the clothes in it and so I'm literally standing right next to it, in what universe won't I just press "start" and instead press a bunch of buttons to set up a timer?

                • By StevenWaterman 2025-09-2310:182 reply

                  If you want to run it overnight, or while you're at work, so it finishes as you arrive and doesn't leave the clean clothes in a clump for hours (or so it runs during cheaper power hours)

                  • By EmptyCoffeeCup 2025-10-0110:48

                    Yep that.

                    30p/kWh in the day, 12p/kWh at night.

                    Dry an entire load for less than the cost of a Day Rate kWh, simply by pressing the "delay" button a few times.

                  • By gruez 2025-09-2315:04

                    >and doesn't leave the clean clothes in a clump for hours

                    As opposed to having your clothes be in a wet clump for hours? Between the two choices I'd prefer it being dry, because I know at least there will be less microbial activity.

                • By yamakadi 2025-09-2311:00

                  In Japan, most regions have cheaper electricity at night, sometimes at up to 50-60% discounts. That might be a factor as well.

                  It’s not common to have separate units here though. Much easier to setup a wash/dry cycle timer.

                • By swiftcoder 2025-09-2310:41

                  They also sell combo units (mostly for small apartments), so you don't actually have to move the clothes to one from the other

        • By rkomorn 2025-09-232:37

          Remote start, and finish notifications, are genuinely useful things.

          At the same time, I don't know if they're actually worth the downsides of needing to create an account, having hackable IoT things, installing an app per appliance brand (at least), etc vs, say, a timer and/or delay.

  • By z3ugma 2025-09-232:573 reply

    Ugh, I'm so incensed. This is the 2nd IOT product in my home getting bricked within 2 months.

    This is one of the reasons I am working on an enclosure-compatible open-source version of the 2nd gen Nest thermostat over at https://sett.homes/ . It reuses the enclosure, encoder ring, display, and mounts of the Nest but replaces the "thinking" part with an open-source PCB that can interact with Home Assistant. Nest has been pretty-badly supported in Home Assistant for over a year anyway, missing important connected features.

    I bet the same approach would work for the Kevo lock that I've got too...

    • By Mistletoe 2025-09-2312:081 reply

      Thank you for this. Our 2nd gen Nest is our pride and joy and Google has done nothing but trash it continually.

      • By z3ugma 2025-09-2312:38

        It's still the prettiest thermostat out there in my opinion, one of the reasons I wanted to save mine

    • By Barbing 2025-09-234:22

      Thank you for keeping good stuff out of landfills!

    • By btreecat 2025-09-2413:261 reply

      Honestly I found the "smart" parts of my nest to be pointless once I connected it to HA.

      I have automations, sensors, and weather in HA.

      I'm looking at moving to a zwave thermostat now. I wouldn't have gotten the nest but it was a (re)gift and I didn't want it to go to waste.

      Now Google made it waste.

      • By z3ugma 2025-09-2518:281 reply

        Yeah, same feeling. The "learning" portion ended up being a bust. My HA automations are a lot simpler, so a beautiful dial on the wall, that I can control locally and automate, is what I'm after. All the Zwave thermostats have been so ugly as far as what I have found

        • By btreecat 2025-10-0915:01

          Why does a control box need to be beautiful?

          It's a thermostat. It's allowed to look like a thermostat. Functional and solid.

  • By leakycap 2025-09-2222:125 reply

    > "After more than a decade of service .... users can no longer open/close or manage their door lock via the mobile app or web portal."

    Wow, a whole ten years for a door lock.

    Kind of like wemo's recent abandonment/EOL of their plugs... a big company like belkin can't keep an on/off switch working?

    • By Moto7451 2025-09-233:461 reply

      As an owner of a few of those smart plugs I can attest they didn’t work properly when supported. You could get them paired in matter but they just fall off the network and never come back until you did a full reset.

      I’m sure a few people didn’t have trouble but the Wemo support forum and Reddit were justifiably full of anger at the products.

      • By mikestew 2025-09-235:09

        The old ones are rock-solid. I use one to control an attic fan, which isn’t easy to get to, but it has never failed in three or four years of use. Another sits outside under the eaves, to control the hummingbird feeder heaters. Again, several years, always works.

        The new ones, however, are unreliable garbage. I have no idea what they broke, but they were a waste of money. Same symptoms you report.

    • By gblargg 2025-09-232:48

      The cost of keeping the outlets working was more than their calculated user dissatisfaction cost.

    • By userbinator 2025-09-235:31

      Meanwhile, there are countless century-old (or even more) dumb locks in regular use, and they will continue to function even when some apocalyptic event destroys all infrastructure.

    • By swiftcoder 2025-09-2310:42

      At least with the wemo there is fairly decent 3rd-party support at this point...

    • By uptown 2025-09-231:51

      They just couldn’t refrain from the self-congratulatory bullshit.

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