Fred is some kind of fancy robot. He likes computers and the clever things they can do.
So it's modular. This is normally considered a good thing. It means you don't have to pay for features you don't need.
The ISA is open so there's no greedy corporation trying to upsell you. I mean there's an implementation and die area cost for each extension but it's not being set at an artificial level by a monopolist.
It's a good question. Costs will be lumpy. Inference servers will have a preferred batch size. Once you have a server you can scale number of users up to that batch size for relatively low cost. Then you need to add another server (or rack) for another large cost.
However I think it's fair to say the cost is roughly linear in the number of users other than that.
There may be some aspects which are not quite linear when you see multiple users submitting similar queries... But I don't think this would be significant.
What made HR act in this way? They clearly felt they were protecting the company by firing this person, but they've done nothing wrong and it's unclear they posed any kind of threat to the company. Certainly the complaint about his co-worker would not be perceived as a threat.
I will give some weight to the possibility that Uber HR are utterly disfunctional, but on balance I'm left with the impression there's more to this story than we're being told.
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